An Air India Express flight traveling from Delhi to Patna experienced a significant delay on Tuesday after the planned aircraft encountered an unexpected technical problem, an airline representative confirmed.

To mitigate the disruption, the carrier brought in a replacement aircraft to complete the route and provided on-ground assistance to the affected travelers throughout the waiting period.

Passenger Support and Compensation Options

The airline prioritized passenger comfort during the delay, providing several compensatory options and amenities:

• Complimentary Catering: Stranded travelers were served free meals while waiting at the airport.
• Flexible Bookings: Passengers were given the choice to either rebook their flights for a later date or opt out entirely.
• Full Refunds: A complete refund option was extended to anyone wishing to cancel their travel plans due to the delay.

“One of our flights on the Delhi-Patna route faced a delay today because of a technical snag with the designated plane. A replacement aircraft was quickly readied for service. Affected travelers were provided with meals alongside the option to either reschedule their trip or claim a full refund. We sincerely regret the disruption caused to our guests,” the airline spokesperson stated.

Technical Details

At the time of reporting, the airline had not publicly specified the exact nature of the mechanical glitch, nor did they disclose the total duration of the flight delay.